To pass, you must answer 4 out of 5 correctly. You won’t be able to move to the next Chapter until you have passed with a mark of 80% or better.
Chapter 9 Quiz Copy
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Question 1 of 5
Effective Communication is a one-way process.CorrectIncorrect
Question 2 of 5
The Three Key Principles of Communication are active listening, verbal communication, and body language.CorrectIncorrect
Question 3 of 5
Which does NOT belong?CorrectIncorrect
Question 4 of 5
When speaking to someone, it matters more as to what we say, as opposed to how we say it.CorrectIncorrect
Question 5 of 5
Learning good/effective communication skills will make your job easier.CorrectIncorrect